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Shipping Terms

UE Printing & Products is happy to post or courier orders to your home or workplace. The costs associated with postage and handling is charged to the customer with a minimum charge of $15.00.

Due to the fact that couriers will not deliver to post office boxes we ask that you provide a street address for delivery.

UE Printing & Products uses a combination of courier services to deliver customers’ orders. A tracking number will be provided on request.

Please note that if the courier services have to return orders to UE Printing & Products due to the customer being away from the delivery address and not taking receipt of the order, the customer will be charged any additional costs incurred. UE Printing & Products reserves the right to adjust the final invoice to include freight expense and any additional costs.

Returns Policy

UE Printing & Products is happy to replace faulty goods if returned within 7 working days.

UE Printing & Products will not replace, refund or exchange any goods which have been incorrectly ordered by the customer. This includes all relevant specifications such as size, colour, quantity etc, so please order carefully.

It is the responsibility of the customer to check goods prior to branding by UE Printing & Products for style, colour, size and quantity received. UE Printing & Products will not accept claims for goods once they are branded.

Re-stocking fees apply to returned goods unless incorrectly supplied by UE Printing & Products. The customer will be responsible for all ‘Return to Supplier’ costs including freight and a re-stocking fee.